Privacy Policy For Customers

Zebra A/S

As data controller, Zebra A/S, Tiger Hellas S.A., and Tiger Stores Cyprus Limited ("We", "Us") is required to protect your personal information, and our aim is to make you feel secure when We process your personal data as We recognize and respect the importance of your privacy. This Privacy Policy explains how We process (e.g. collect, use, share and otherwise process) your personal information, and that We will process personal information about you in accordance with this Privacy Policy, as well as applicable law.

 

1. WHO ARE WE

The company/companies responsible for the processing of your personal information is/are:

Zebra A/S
Strandgade 71-73, DK-1401 Copenhagen K, Denmark
Company number (CVR) 15 69 04 88
info@flyingtiger.com
Telephone number +45 88 52 80 00

Tiger Hellas S.A.
Aristotelous 26 ,7 Floor 54623 Thessaloniki, Greece

Tiger Stores Cyprus Limited
170-180, Ledras, 1011 Nicosia, Cyprus

 

2. WHY DO WE PROCESS YOUR PERSONAL INFORMATION?

We process personal information about you for the following purposes:

  • to provide you with the service for which we have collected the information
  • for communication with you regarding services
  • to get to know you and other users of our website better
  • as part of our marketing and other communication
  • to show you marketing content and offers tailored to your interests and hobbies (if you have consented to this)
  • investigations, statistics, and analyses in order to improve products, services, and technologies
  • handling of claims you may file with us

     

3. WHAT PERSONAL INFORMATION MIGHT WE PROCESS ABOUT YOU?

We only process personal information about you for the specific purposes mentioned above under Section 2, and We only process personal information that is necessary. We may process the following categories of personal data about you:

  1. Ordinary personal data such as:
    • Basic contact details (e.g. your name, address, telephone number and email address)
    • Photos (Occasionally, we may do photo recordings in our shops in connection with special events, e.g. store openings or re-openings, special sales or other campaigns. If we do such photo recordings, there will always be signs informing about this at the entrance to the store and - if a special event is limited to a certain area - in the immediate surroundings of this area)
    • Geo-location
    • Payment cards
    • Purchase history
    • Credit information
    • Competition results
    • Information about cookies
    • Information about IP addresses
    • Information provided by you in connection with filing of a complaint

       

  2. Sensitive personal information such as:
    • If you file a customer claim including health information, Zebra collects and processes the necessary health information for the purpose of handling your claim. Normally, the health information is collected from you. We will only process sensitive personal information if consent has been provided, if it is necessary to comply with a legal obligation, or to defend a legal claim.

       

4. HOW DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?

We will normally collect your personal information directly from you. However, We may also collect personal information from another source than you, which may be:

  1. Online sources, e.g. social media
  2. Our affiliates and partners

     

5. WHY ARE WE ALLOWED TO PROCESS YOUR PERSONAL INFORMATION?

Our processing of your personal information requires a legal basis. We may process your personal information described above based on the following legal bases:

  1. your consent;
  2. the processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract;
  3. the processing is necessary for our compliance with a legal obligation that We are subject to;
  4. the processing is necessary for the purposes of legitimate interests pursued by us. The legitimate interests are
    1. to continuously improve products, services, and technologies as well as the shopping experience when you shop with us;
    2. to be able to show events in our stores;
    3. to target our communication with you to your preferences and interests.

       

6. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We may share your personal information with:

  1. Subsidiaries and partner entities
  2. Suppliers and vendors that We, our subsidiaries or partner entities work with to assist our companies, such as service providers, technical support, IT consultants, supply services and financial institutions, including insurance companies
  3. Public authorities
  4. Social media platforms, such as Facebook

     

7. UNDER WHAT CIRCUMSTANCES WILL WE TRANSFER YOUR PERSONAL INFORMATION OUTSIDE THE EU/EEA?

In some cases, We will be transferring personal information to countries outside the EU/EEA - e.g. when using IT service providers in such countries.

On this webpage https://corporate.flyingtiger.com/en/non-EU-countries you can find an updated list of countries to which we may transfer data.

Such transfers will only happen for the specific purposes mentioned above under Section 2, and We will always ensure that appropriate safeguards are in place for such transfer as set out below:

  1. The country/countries or company/companies has/have been deemed by the Commission of the European Union to have an adequate level of protection of personal data
  2. The country/countries has/have not been deemed by the Commission of the European Union to have an adequate level of protection of personal data. We will in such cases provide appropriate safeguards for the transfer through the use of "Model Contracts for the Transfer of Personal Data to Third Countries", as published by the Commission of the European Union, or any other contractual agreement approved by the competent authorities. You may obtain a copy of the contract/agreement by contacting Us at info@flyingtiger.com.

     

8. FOR HOW LONG WILL WE RETAIN YOUR PERSONAL INFORMATION?

We will retain your personal information only for as long as it is necessary for the purposes for which the data was collected or later processed.

 

9. WHAT IF THE PROVISION OF YOUR PERSONAL INFORMATION IS MANDATORY?

In some cases, the provision of at least some of your personal information is a requirement necessary to enter into a contract.

Therefore, if you refuse to share such personal data, we may not be able to provide the services you request.

 

10. WHAT ARE OUR SECURITY MEASURES?

We will implement security measures to protect your personal data against manipulation, loss, destruction, and against unauthorised access. We continuously revise our security procedure based on the newest, technological developments.

In practice, it is not possible to provide 100 % security, and therefore we cannot guarantee that the information is protected completely against anyone who will succeed in circumventing the security measures and gain access to the data. Thus, you provide your data information at your own responsibility.

 

11. WHAT ARE YOUR RIGHTS?

In general, you have the following rights:

  • You have the right to request access to and rectification or erasure of your personal data.
  • You also have the right to object to the processing of your personal data and have the processing of your personal data restricted.
  • If processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent.
  • You have the right to receive your personal information in a structured, commonly used and machine-readable format (data portability).

There may be conditions or limitations on these rights. It is therefore not certain for example you have the right of data portability in the specific case - this depends on the specific circumstances of the processing activity. Also, if you request to have your personal deleted for example, we may not be able to provide the services you request.

You may always lodge a complaint with a data protection supervisory authority.

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